GGPOKER

Every tool GGPoker provides to help you stay in control of your play

Poker is a game of skill, strategy, and discipline. But like any form of gambling, it carries risk, and playing responsibly is the foundation that makes everything else possible. Without healthy habits and boundaries, even the best strategy in the world won’t protect your well-being.

GGPoker takes responsible gaming seriously and provides a comprehensive suite of tools designed to help you stay in control. Whether you want to set deposit limits, take a break, or access support resources, here’s everything available to you.

Deposit Limits

Setting deposit limits is one of the most practical ways to manage your poker budget. GGPoker allows you to set caps on how much money you can add to your account over specific time periods.

Types of Deposit Limits

• Daily limit — Maximum amount you can deposit in a 24-hour period.
• Weekly limit — Maximum amount over a rolling 7-day window.
• Monthly limit — Maximum amount over a rolling 30-day window.

How to Set Deposit Limits

1. Open the GGPoker client (desktop or mobile).
2. Navigate to My Page (or your profile/avatar icon).
3. Select Responsible Gaming.
4. Choose Deposit Limits.
5. Enter your desired limit for daily, weekly, or monthly periods.
6. Confirm. The limit takes effect immediately.

Changing Your Deposit Limits

This is where GGPoker builds in an important safety mechanism:

• Decreasing a limit — Takes effect immediately. If you decide you want a lower limit, there’s no waiting.

Important note: Even after your limit has been increased, you may still be unable to deposit if you’ve already used your current period’s allowance, if your payment method has its own limits, or if your account requires additional verification. Understanding your limits is part of what makes a successful poker player, both financially and personally.

Loss Limits

Loss limits add another layer of protection by capping how much you can lose within a specific timeframe.

• Daily, weekly, and monthly loss limits are available.
• Once your net losses reach the set limit, you’re restricted from further play for the remainder of that period.
• Like deposit limits, decreases take effect immediately.

Loss limits are particularly valuable because they protect you during downswings. Even experienced players know that poker downswings are a natural part of the game, and having a hard stop prevents emotional decisions from compounding the damage.

Session and Time Limits

Losing track of time while playing is easy, especially during an intense tournament or when you’re on a heater at the cash tables. Session limits help you maintain awareness of how long you’ve been playing.

How Session Limits Work

• Set a maximum session duration. After your specified time period, you’ll receive an alert.
• Depending on your settings and jurisdiction, the alert may be informational (a notification you can dismiss) or may automatically log you out.
• Available time intervals vary, but you can typically set limits in increments that suit your playing habits.

Setting a session limit before you start playing will help pull you back to reality when you’re deep in the zone. It’s small, disciplined choices that make a big difference over time.

Reality Check Notifications

Reality checks are periodic pop-up notifications that appear during your playing session, giving you a snapshot of your activity.

What Reality Checks Show

• Total time spent playing in the current session.
• Net results during the session (wins and losses).

How to Configure

• Set the frequency of reality checks in the Responsible Gaming settings. Intervals offered include 120, 240, and 360 minutes.
• When a reality check appears, you can choose to continue playing or log out.
• In some regulated markets, reality checks are mandatory and cannot be disabled.

These notifications might feel interruptive at first, but they serve a vital purpose: keeping you conscious of how much time and money you’re spending. Think of them as a built-in poker coach focused on your well-being so you can focus on your strategy.

Self-Exclusion

Self-exclusion is a voluntary option for players who need a longer break from gambling. It’s a serious commitment designed to provide meaningful separation from the platform.

Available Self-Exclusion Periods

• 120 days
• 6 months
• 1 year
• 5 years
• Permanent self-exclusion 

What Happens During Self-Exclusion

• Your account is completely locked. You will not be able to log in, deposit, withdraw, or play.
• All marketing communications are stopped.
• You are blocked from creating new accounts during the exclusion period.
• Any remaining balance may be arranged for withdrawal through customer support.

Self-Exclusion Cannot Be Reversed

Once you activate self-exclusion, it cannot be shortened or cancelled. You must wait for the full duration to expire. This is intentional as it prevents the temptation to reverse a good decision during a moment of weakness.

After the exclusion period ends, your account is not automatically reactivated. You must proactively contact GGPoker support and request reactivation, which typically involves a further cooling-off period before access is restored.

How to Self-Exclude

• Through the Responsible Gaming section in the GGPoker client.
• By contacting GGPoker customer support directly via live chat or email.

Time-Out / Cool-Off Periods

If you don’t need a long-term exclusion but want a short break, the time-out feature is the right tool.

Available Time-Out Durations

• 24 hours
• 3 days
• 7 days
• 30 days
• 60 days

During a time-out, your account is temporarily suspended. You cannot log in or play until the period expires. Like self-exclusion, time-outs cannot be reversed once activated. You must wait for the full duration.

Time-outs are ideal for those moments when you feel the game is getting away from you. Maybe you’ve had a bad session, and you know playing more would be a mistake. Setting a 24-hour time-out can give you the space to reset mentally before returning to the tables.

Account Closure

If you want to permanently stop playing on GGPoker, you can request account closure.

Before Closing Your Account

• Withdraw your remaining balance — Funds left in a closed account can be difficult to recover.
• Unregister from tournaments — Cancel any upcoming tournament entries.
• Understand the consequences — Pending bonuses, tournament tickets, and promotional credits are typically forfeited upon closure.

How to Close Your Account

Contact GGPoker customer support via live chat or email and request closure. In some client versions, you can initiate closure through the Responsible Gaming section.

If you’re closing your account because of gambling concerns, self-exclusion is the stronger option. It provides more comprehensive protection by also blocking new account creation.

Third-Party Self-Exclusion Programs

GGPoker supports and recognizes external self-exclusion programs that apply across multiple gambling platforms simultaneously.

Third-party exclusion programs are particularly useful because they cover all licensed operators in your jurisdiction, not just GGPoker.

Resources for Problem Gambling

If you or someone you know is struggling with gambling, professional help is available. GGPoker provides links to these organizations within the client, and we encourage anyone who needs support to reach out.

• GamCare — gamcare.org.uk — Free counseling and support for problem gamblers (UK).
• Gambling Therapy — gamblingtherapy.org — Free online support and counseling (international).
• BeGambleAware — begambleaware.org — Information, advice, and support (UK).
• Gamblers Anonymous — gamblersanonymous.org — Peer support fellowship (international).
• ConnexOntario — connexontario.ca — Free and confidential service providing information about mental health, problem gambling, and addiction services (Ontario, Canada).
• Gordon Moody Association — Residential treatment for severe gambling addiction (UK).

Asking for help is one of the strongest decisions you can make. These organizations exist specifically to help, and their services are confidential.

Age Verification

GGPoker strictly enforces age requirements to prevent underage gambling.

• Minimum age: 18 years old in most jurisdictions (or the legal gambling age in your region, which may be higher).
• Registration: Players must provide their date of birth during account creation. The system blocks registration for anyone below the minimum age.
• KYC verification: Government-issued photo ID is required as part of the verification process, confirming the player’s age and identity.
• Third-party checks: GGPoker may use external age verification services to cross-reference player information.
• Underage accounts: Any account found to belong to an underage player is immediately closed. Deposits are returned, but winnings are voided.

Keeping the game safe starts with ensuring every player at the table is of legal age. This is non-negotiable. Playing within the rules, including our guide to winning at online poker, starts with meeting the basic requirements.

Key Takeaways

• Set deposit limits early: Daily, weekly, and monthly limits help you stay within your budget. 
• Use time-outs when needed: Short breaks (24 hours to 60 days) are available and cannot be reversed — by design.
• Self-exclusion is serious: Choose your exclusion period carefully, because it cannot be shortened once activated.
• Reality checks keep you aware: Set regular notifications to monitor your play time.
• Help is available: Professional organizations like GamCare, Gambling Therapy, and Gamblers Anonymous offer free, confidential support.

Your Next Move

If you haven’t already, take five minutes to review the Responsible Gaming section in your GGPoker client. Set deposit limits that match your budget, configure reality check notifications, and familiarize yourself with the time-out and self-exclusion options. Hopefully, you or anyone you know ever needs them, but knowing they’re there, and knowing how they work, is part of playing the game responsibly.

Poker should be enjoyable, challenging, and rewarding. The tools exist to make sure it stays that way. Use them, and you’ll be playing on your terms — which is exactly how every good session at the tables should begin.